Privacy Policy
How we protect your personal information
Last updated: 23 October 2025
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email, phone number)
- Financial information (income, employment details)
- KYC documents (Aadhaar, PAN, address proof)
- Transaction and application data
2. How We Use Your Information
Your information is used to:
- Process loan and credit card applications
- Verify your identity and creditworthiness
- Communicate about products and services
- Comply with legal and regulatory requirements
- Improve our services and customer experience
3. Data Security
We implement industry-standard security measures including:
- 256-bit SSL encryption for data transmission
- Secure data storage with regular backups
- Access controls and authentication protocols
- Regular security audits and updates
4. Sharing of Information
We may share your information with:
- Partner banks and NBFCs for loan processing
- Credit bureaus for credit assessment
- Service providers for technical support
- Government authorities when legally required
5. Your Rights
You have the right to:
- Access your personal data
- Request corrections to inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- Lodge a complaint with regulatory authorities
6. Cookies and Tracking
We use cookies and similar technologies to enhance user experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
For privacy-related queries, contact us at:
Email: privacy@fastfino.com
Phone: +91 7827133548
Address: Office No: 05, Ground Floor, 65 A, P.H. Complex, Vijay Block, Laxmi Nagar, New Delhi, Delhi - 110092